Refund policy

Returns

All product sold by TS Edge carries a 14 day money back guarantee.. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. All shears sold by TS Edge carries a lifetime warranty against workmanship defects. Failures due to misuse, abuse, or neglect is not covered by this warranty. TS Edge will not responsible if you have your shears sharpened by an unauthorized sharpener. All shears purchased through TS Edge should be sharpened by us for warranty to be valid.

To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at thesharperedge.tx@gmail.com and send your item to: 614-C S.Business IH 35 #83 New Braunfels Texas US 78130.

Shipping
To return your product, you should mail your product to: The Sharper Edge ; 614-C S.Business IH 35 #83 New Braunfels Texas US 78130

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.